Privacy Policy

At Great Hyderabad Cleaning, we are committed to protecting the privacy and security of our clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our premium detailing services.

1. Information We Collect

To provide our services, we may collect the following types of personal information:

• Contact Data: Full name, email address, and primary phone number.
• Location Data: Your property address, flat/community details, and GPS coordinates (if you explicitly use our "Detect My Location" feature to generate a map link for our dispatch team).
• Service Data: Details regarding the size of your property, requested services, scheduling preferences, and specific cleaning requirements.

2. How We Use Your Information

Your data is used strictly for operational and service-enhancement purposes, including:

• Dispatching our cleaning crews to your accurate location.
• Generating service invoices and order confirmations.
• Communicating with you regarding schedule updates, delays, or service queries.
• Improving our website functionality and customer service experience.

3. Location Services & GPS

Our website utilizes a "Detect My Location" feature to streamline the booking process. This feature requires your explicit browser permission. We use this data solely to pinpoint your address for our dispatch team via a secure mapping URL. We do not continuously track your device or store this location data beyond the lifecycle of your booking.

4. Data Protection & Security

We implement industry-standard security measures to protect your personal information. All bookings placed through our platform are encrypted. Since we operate on a "pay-after-service" model, we do not collect or store sensitive credit card or banking information on our web servers.

5. Sharing of Information

We do not sell, trade, or rent your personal identification information to third parties. We may share necessary details (such as your address and phone number) exclusively with our vetted, in-house cleaning personnel assigned to your booking to ensure service fulfillment.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our administrative team at:
Email: Greathyderabadcleaning@gmail.com
Phone: +91 98765 43210
Address: Madhapur Main Road, Hitec City Area, Hyderabad, Telangana 500081